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Systèmes d'information de gestion
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NumériqueIf you’ve achieved your ITIL 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and deciding which qualification to work towards. ITIL 4 Drive Stakeholder Value provides essential knowledge and capabilities for ...Livre
Numérique- Presents ITIL Foundation examination tips and sample questions to help you prepare for the certification exam. - Explains DevOps concepts and provides you with a look into the entire DevOps process. - Provides real-life IT examples. Use thi...Livre
NumériqueIt aims to help business leaders continually evaluate challenges and provides solutions to improve efficiencies across the service streams. [Présentation par eBook Central]Livre
NumériqueQu’est-ce que la gestion de services ? Est-elle un complément à la gestion de projet ? La qualité de services (Quality Of Services), tout le monde en parle, mais parle-t-on tous de la même chose ? L’objectif de cet ouvrage est de fournir aux lect...Livre
NumériqueThe title explores the concept of the "cloud services user journey" aligning key concepts from ITIL to provide a holistic and vendor-neutral understanding of the procurement lifecycle. [Présentation par eBook Central]Livre
NumériqueIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides essential knowledge and capabilities fo...Livre
Numérique"ITIL 4 : Create, Deliver and Support : Reference and Study Guide" will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to continue their journey to achieve ITIL 4 Create, Deliver and Support, the entire pathway of ITIL 4 M...Livre
Numérique"ITIL 4 : Digital and IT Strategy Reference and Study Guide" will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to continue their journey to achieve ITIL 4 Digital and IT Strategy, the entire pathway of ITIL 4 Strategic L...Livre
NumériqueIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. DPI provides essential knowledge and capabilities for service management professionals, s...Livre
Numérique"ITIL 4 : Direct, Plan and Improve : Reference and Study Guide" will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to continue their journey to achieve ITIL 4 Direct, Plan and Improve, the entire pathway of ITIL 4 Managin...Livre
Numérique"ITIL 4 : Drive Stakeholder Value : Reference and Study Guide" will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to continue their journey to achieve ITIL 4 Drive Stakeholder Value, the entire pathway of ITIL 4 Managing ...Livre
NumériqueIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 High-velocity IT (HVIT) provides essential knowledge and capabilities for service ...Livre
Numérique"ITIL 4 : High-velocity IT : Reference and Study Guide" will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to continue their journey to achieve ITIL 4 High-velocity IT, the entire pathway of ITIL 4 Managing professional a...Audiovisuel
NumériqueReconnue dans le monde entier et implémentée par près de 90% des grandes entreprises en France, ITIL® n'est pas une norme, mais une démarche. ITIL® V2 est déployée depuis 2001 et ITIL® V3 est à l’heure actuelle la version implémentée dans la plupa...Livre
NumériqueThe title explores how service organizations may address sustainability challenges in relation to their digital and IT strategies, tactics and operations and the role that IT and digitally enabled services have in relation to the environment. Id...
