Titre : | The changing face of strategic crisis management |
Auteurs : | Organisation de coopération et de développement économiques, Auteur |
Editeur : | Paris : Organisation de coopération et de développement économiques |
Année de publication : | 2015 |
Collection : | OECD reviews of risk management policies = Revues de l’OCDE sur les politiques de gestion des risques, ISSN 1993-4092 |
Présentation physique : | 133 p.ill., tableaux |
Accompagnement : | 1 f. de corrigendum (juin 2016) |
ISBN/ISSN/EAN : | 978-92-64-24903-5 |
Autre ISBN/ISSN : | 978-92-64-24912-7 |
Mots clés : |
Gestion des crises
Planification stratégique |
Note générale : | Bibliogr. en fin de chapitres |
Résumé : |
Strategically managing crises is an essential responsibility of governments. Often critical decisions need to be made swiftly under difficult and complex conditions, as crises’ impacts may spread beyond national borders and can trigger significa[...]
Strategically managing crises is an essential responsibility of governments. Often critical decisions need to be made swiftly under difficult and complex conditions, as crises’ impacts may spread beyond national borders and can trigger significant economic, social and environmental knock-on effects. Governments have a significant role to play in strengthening the resilience of their populations, communities and critical infrastructure networks.
This report highlights the changing landscape of crises that governments are confronted with today. It discusses new approaches to deal with both traditional and new kinds of crises, and invites reflection on how best governments can adapt to change. Topics covered include capacity for early warning and "sense-making", crisis communication and the role of social media, as well as strategic crisis management exercises. Finally, the review proposes practical policy guidance for strategic crisis management. [Présentation par le site internet de l'éditeur, décembre 2015] |
Note de contenu : |
Chapter 1. Adapting government approaches to a new crisis landscape
Chapter 2. Understanding and identifying strategic crises through early-warning and sense-making
Chapter 3. The use of social media in crisis communication
Chapter 4. Strateg[...]
Chapter 1. Adapting government approaches to a new crisis landscape
Chapter 2. Understanding and identifying strategic crises through early-warning and sense-making Chapter 3. The use of social media in crisis communication Chapter 4. Strategic crisis management exercises : challenges and design tools |
Précision sur le document : | Rapport/Etude |
Documents numériques (2)
Corrigendum (1 f., juin 2016) Adobe Acrobat PDF | eBook (accès IP pour le SPW) URL |